Terms of Service

Last updated: October 14, 2026

1. Overview

Welcome to Nuhas Home. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms and our applicable store policies.

Please read these terms carefully. If you do not agree with them, please do not use our website.

2. Our Products

Nuhas Home offers home accessories and hardware crafted from materials such as solid brass and copper.

We make reasonable efforts to display our products, materials, dimensions, finishes, and other details accurately. However, colors may appear differently depending on your screen and device settings.

Brass and copper naturally change in appearance over time, and handcrafted products may have small variations in texture, finish, and detail. These characteristics are part of the materials and craftsmanship and do not, by themselves, constitute defects.

We aim to provide accurate product information, but please contact us before ordering if you need clarification about a product's specifications or suitability.

3. Orders and Acceptance

When you place an order, you are submitting a request to purchase the selected products.

We reserve the right to review, decline, or cancel an order where necessary, including in cases of product unavailability, suspected fraudulent activity, or material errors in product or pricing information. If an order is affected, we will make reasonable efforts to notify you.

If payment has already been collected for an order that we cancel, any applicable refund will be handled in accordance with applicable law.

Please review your order details carefully before completing your purchase. Cancellation requests are subject to our Returns, Cancellations & Refunds Policy.

4. Prices and Payments

Product prices are displayed on our website and may change without prior notice. The price applicable to your purchase is the price presented at checkout, subject to correction of genuine errors.

If a material pricing error affects your order, we will contact you to explain the issue and discuss the appropriate next steps.

You are responsible for providing accurate billing and payment information and for ensuring that your chosen payment method is authorized for the transaction.

Shipping charges, taxes, customs duties, and import fees are handled according to the information provided at checkout and our applicable policies and shipping arrangements.

5. Shipping and Delivery

Shipping methods, estimated delivery times, tracking information, and applicable charges are explained in our Shipping & Delivery Policy.

Delivery estimates are not guarantees. Transit times may be affected by carrier operations, customs procedures, holidays, and other circumstances beyond our control.

Please refer to our Shipping & Delivery Policy for further information.

6. Returns, Refunds, and Warranty

Returns, cancellations, refunds, and warranty claims are governed by their respective policies:

  • Returns, Cancellations & Refunds Policy — eligibility, return conditions, cancellations, and refunds.

  • Warranty Policy — warranty coverage, eligibility, exclusions, and claims.

These policies form part of our store terms. Nothing in these terms or our other policies limits any consumer rights that cannot legally be excluded or restricted under applicable law.

7. Intellectual Property

All website content belonging to Nuhas Home, including our brand name, logo, photographs, product descriptions, graphics, and original designs, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission, except where permitted by law.

8. Website Use

You agree to use our website lawfully and responsibly. You must not use it to engage in fraudulent activity, interfere with its operation or security, distribute malicious software, or violate the rights of Nuhas Home or others.

We may take appropriate action where website use violates these terms or applicable law.

9. Third-Party Services and Links

Our website may use third-party services, including payment processing, shipping, and website-hosting providers, or contain links to external websites.

These services and websites may be governed by their own terms and privacy policies. We are not responsible for the independent content or practices of external websites, subject to applicable law.

10. Liability

To the extent permitted by applicable law, Nuhas Home is not responsible for losses arising from circumstances beyond our reasonable control or from the improper use of our website.

Nothing in these terms excludes or limits liability, warranties, or consumer protections that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any revised version will be published on this page with an updated revision date.

Changes will apply as permitted by applicable law and will not remove rights that customers are legally entitled to retain.

12. Contact Us

If you have questions about these Terms of Service, please contact Nuhas Home through the customer support email address provided on our website.

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